Privacy policy
Last updated September 27, 2026
Double A Tek ("we", "us") provides managed IT and cybersecurity services to businesses. This policy explains what information we collect through this website, our sign-in apps and our services, and how we handle it. Our short version: we collect as little as we can, we never sell or share personal information for advertising, and this website uses no cookies, analytics or trackers.
Information we collect
- When you contact us: the details you choose to send, such as your name, company, email, phone number and message. Our contact form doesn't store anything on this website. It opens your own email app, and we receive what you send.
- Free security snapshot: if you ask for one, we look only at publicly available information about your domain, such as its DNS records and whether email authentication (SPF, DKIM, DMARC) is set up. We don't access your systems.
- Security reviews and sign-in apps: some of our tools ask an administrator at your organization to sign in with Microsoft and approve specific, limited permissions. We only request what the tool needs, those permissions are shown to you by Microsoft before you approve, and you can remove the access at any time in your Microsoft Entra admin center (Enterprise applications).
- Managed-service clients: to support your business we handle information about your users, devices and systems. That handling is governed by our written service agreement with you, and this policy doesn't replace it.
- Technical data: our hosting provider (Cloudflare) processes standard request information, such as IP address and browser type, to deliver the site and protect it from attacks.
How we use it
- To reply to you, and to prepare snapshots, reviews and quotes you ask for.
- To deliver and support the services you've engaged us for.
- To keep our systems and yours secure, and to meet legal obligations.
We don't sell personal information, "share" it for cross-context behavioral advertising, or use it for automated decisions about you.
Who we share it with
Only the service providers we need to run our business, under contracts that limit how they can use it. These include Microsoft (email and productivity), Cloudflare (website hosting and security) and the security and management tools we deploy for clients. We may also disclose information if the law requires it.
How long we keep it
Enquiries are kept for as long as needed to respond and for a reasonable period afterwards, typically up to two years unless you become a client. Client data is kept as set out in the service agreement and deleted or returned when the engagement ends.
Security
We protect information with multi-factor authentication, encryption, least-privilege access and monitoring: the same controls we set up for our clients.
Your rights
Depending on where you live, including California under the CCPA/CPRA, you may have the right to know what personal information we hold about you, to get a copy, to correct it, and to ask us to delete it. You also have the right not to be discriminated against for using these rights. To make a request, email privacy@doubleatek.com. We'll confirm your identity and respond within the time the law requires.
Children
Our services are for businesses. We don't knowingly collect information from children under 16.
Changes
If we change this policy, we'll update the date at the top of this page. Significant changes affecting clients will also be communicated directly.
Contact
Double A Tek · Greater Los Angeles, California · privacy@doubleatek.com